Here's How It Works
AVAILABILITY
Prospects start out by browsing available units on the property's interactive website map, powered by Pynwheel.
SCHEDULING
Use Pynwheel’s scheduler widget or your own to allow prospective residents to schedule a tour, authenticate a credit card, and download the app. Auto-reminders will tell them when to arrive at your property and where to start.
SECURITY
Users upload an image of their photo ID and snap an image of themselves once they are on-site so that we can verify their identity, using advanced Authenteq eKYC™.
TOUR CUSTOMIZATION
Prospects can customize their tour based on the units and amenities they want to see! Any available unit can be added to the tour route and hte wayfinding will update automatically.
WAYFINDING
Pynwheel’s interactive maps make it easy for visitors to figure out where they are going!
MEDIA GALLERIES AND DESCRIPTIONS
Upload images, videos, and descriptions of each stop to help sell your property.
USER-FRIENDLY FEATURES
Your prospective residents will love this feature the most: they can add their own photos and notes along the way!
ACCESS
We have integrations with more digital locks than any other self tour provider, and can handle low-tech options like lockboxes. Click here to learn more about access options compatible with Pynwheel Self Tour.
INTEGRATED DATA & LEASE
Pynwheel has integrations with all major property management companies to show live availability and pricing and allow prospective residents to apply for a lease during their tour.
SHARING
Saved tour highlights allow your visitors to review their tours at any time, and even to share them with friends and family.
VISITOR INSIGHT
Auto-alerts and a Visitor Details page in Pynwheel Connect will give you insight into valuable information such as:
- Visitor arrival
- ID authentication results
- Extended visit
- Visitor departure
- Aborted tours
- Length of tour
- Stops visited
ANALYTICS
Properties also have access to the Self Tour analytics page in Pynwhel Connect where they can view information about their self-guided tours such as number and length of sessions, clicks & features used within the app, and more!